Business Systems Support and Administration (Auxiliary Systems)

Description

The Business Systems Administrator will provide support to the clients auxiliary systems, ensuring systems are configured, maintained, and performing optimally. The role requires strong coordination with stakeholders to implement changes, upgrades, and training while supporting daily business operations across platforms such as SAGE 300 People, ESS, Papertrail, and others.

Duties & Responsibilities

  • System administration, configuration, and maintenance
  • User access and permissions management
  • Troubleshooting and resolving user/system issues
  • Supporting systems: Papertrail, Kofax, Web Register, Unis, ESS, SAGE 300 People, BEE123, Mobile contracts
  • Conducting upgrades and system testing
  • Training end-users and updating training documentation
  • Ensuring minimal disruption to business  during system changes
  • Importing and managing data
  • Supporting system implementations and performance monitoring

Minimum Requirements

  • Bachelor’s degree in Business or Information Systems (preferred)
  • 5+ years’ experience in systems administration
  • Valid driver’s license (own transport preferred)
  • Proven track record in business systems support
  • Strong communication, administrative, and troubleshooting skills
  • Ability to travel when required
  • Business Systems Support
  • Problem-Solving and Analytical Thinking
  • Strong Communication and Presentation
    Skills
  • Ability to Work Under Pressure
  • Customer-Centric Mindset
  • Self-Motivated and Team-Oriented
  • Excellent Planning and Prioritisation Skills
  • Technical Aptitude with Systems such as SAGE 300 People, ESS, Papertrail, etc.

Experience Required

6-10 years