New Business Development

• Identify and secure new customers within the material handling industry
• Build and manage a strong sales pipeline
• Convert opportunities into long-term business relationships

Customer Relationship Management

• Conduct regular site visits (majority of time spent on the road)
• Build strong, lasting customer relationships
• Act as first point of contact for technical queries

Technical Support & Sourcing

• Diagnose customer issues and provide practical solutions
• Source cost-effective parts while maintaining quality standards
• Provide technical guidance on repairs and maintenance

Quoting & Administration

• Prepare accurate and timely quotations
• Follow up on all quotes and manage job processes
• Ensure profitability and cost control on all jobs

Planning & Reporting

• Maintain structured visit plans and activity reports
• Track pipeline, customer interactions, and market trends