Installation Project Management

• Lead the full lifecycle of national installation projects from initiation through to completion.
• Develop and manage project plans, schedules, budgets, resources, and timelines.
• Monitor project delivery against milestones and operational capacity.
• Identify, assess, and mitigate project risks.
• Ensure successful handover into business-as-usual operations.
• Coordinate internal and external stakeholders throughout project delivery.
• Support Agile project methodologies where applicable.
• Manage testing, deployments, and production releases.

Systems & Process Optimisation

• Drive continuous improvement across installation workflows and operational processes.
• Optimise field service and operational systems.
• Lead system integration initiatives, testing, and implementation.
• Ensure data integrity across operational platforms.
• Support digital transformation and workflow automation initiatives.
• Standardise national rollout methodologies and documentation.

Customer & Stakeholder Management

• Act as the primary liaison between customers and internal delivery teams.
• Translate customer requirements into executable project plans.
• Manage rollout schedules and customer expectations.
• Ensure effective communication throughout project execution.
• Lead project closure, documentation, and billing alignment.

Leadership

• Lead and develop high-performing cross-functional teams.
• Drive collaboration across technical, operational, sales, finance, and customer teams.
• Champion change management and continuous improvement.
• Foster a high-performance, customer-focused culture.

Financial Management

• Manage project budgets and cost controls.
• Track financial performance and resource utilisation.
• Support forecasting, profitability analysis, and commercial reporting.
• Manage vendor relationships and service-level agreements.
• Drive operational efficiencies and cost optimisation.

Governance & Compliance

• Ensure compliance with governance frameworks and industry standards.
• Maintain project documentation and audit trails.
• Support risk management and change control processes.
• Participate in governance reviews and audit activities.