Fleet Controller

  • South Africa
  • Distribution, Transport & Logistics
  • Market Related
  • Full time

Description

Our Client, within the Transport Industry, is seeking a Fleet Controller to oversee the coordination, scheduling, and operational performance of our large vehicle fleet. The ideal candidate will have a minimum of 5 years of experience managing high-volume fleet operations, thrive under pressure, and possess excellent communication and interpersonal skills to work effectively with both internal teams and external customers.

Duties & Responsibilities

  • Manage the day-to-day operations of a large and diverse fleet.
  • Coordinate vehicle dispatch, scheduling, and routing to ensure efficiency and timeliness.
  • Monitor and report on fleet performance, compliance, and utilization.
  • Liaise effectively with drivers, operations staff, and management to resolve issues promptly.
  • Ensure vehicles are maintained, serviced, and compliant with all legal and safety standards.
  • Handle customer inquiries, feedback, and complaints in a professional and timely manner.
  • Identify areas for process improvement and implement best practices in fleet management.
  • Respond to incidents and emergencies as needed, maintaining calm and control under pressure.
  • Maintain accurate records of vehicle movements, fuel usage, and operational data.

Minimum Requirements

  • Minimum 5 years’ experience in a fleet controller or logistics operations role.
  • Proven experience managing a large fleet in a fast-paced, high-pressure environment.
  • Strong organizational and problem-solving skills.
  • Excellent communication skills – both written and verbal.
  • Ability to build effective working relationships with all types of people, including drivers, colleagues, and customers.
  • Customer-focused with a professional and approachable manner.
  • Ability to work long hours, including weekends or evenings, when required.
  • Strong understanding of vehicle maintenance, routing software, and fleet compliance standards.
  • Proficient in using fleet management systems and Microsoft Office tools.

Experience Required

3-5 years

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